Return Policy

Your satisfaction is our number one goal. We will gladly refund or exchange damaged or mis-shipped items, for all other reasons, returns must be in like-new condition and include the original, undamaged manufacturer's packaging with all packaging materials.  All returns claims must be submitted within 14 days of purchase. Shipping charges are nonrefundable.


How to Return an Item to PetStoreStuff.com

  • Call our customer care specialists at (830) 461-7387, Mon-Fri, 7:30 AM – 4:30 PM CST or email us at [email protected]
  • If the return is not a result of our error you will be responsible for the cost of return shipping. Product must be received within seven (7) days of return claim.
  • Your refund will be processed within 3-4 days after the item has been received. Refunds will be applied back to the original method of payment.

Send Return product to:

www.PetStoreStuff.com Returns

PO Box 2421

Seguin, TX 78156

 

 

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