Returns & Refunds Policy

Return Eligibility

We want you to be satisfied with your purchase. Eligible items may be returned within 14 days of delivery for a refund or exchange, subject to the conditions outlined below.

To be eligible for a return, items must be:

• Unused and in new, resalable condition.

• In the original packaging, when applicable.

• Complete with all original parts, accessories, manuals, and documentation.

• Purchased directly through our website.

Non-Returnable Items

Certain products may not be eligible for return, including:

• Special-order or custom products.

• Products that have been used, installed, altered, or damaged after delivery.

• Clearance or final-sale items when identified as such at the time of purchase.

• Products specifically identified as non-returnable on the product page.

Defective, Damaged, or Incorrect Items

If your order arrives damaged, defective, or contains the wrong item, please contact us within 7 days of delivery.

Please provide your order number and, when applicable, photographs of the product, packaging, shipping label, or damage. We will review the issue and provide instructions for replacement, return, refund, or other appropriate resolution.

Return Authorization

Customers should contact us before returning an item. Unauthorized returns may be delayed or may not be eligible for a refund.

Once a return is approved, we will provide return instructions.

Return Shipping

For standard returns due to customer preference, incorrect selection, or no longer needing the product, the customer is responsible for return shipping costs unless otherwise stated.

If an item is defective, damaged during shipment, or incorrectly shipped by us, we will provide instructions regarding return shipping and, when appropriate, cover the applicable return shipping cost.

Original shipping charges are generally non-refundable, except when the return is due to an error on our part or the product was defective or damaged.

Refunds

Once a returned item is received and inspected, we will notify you whether the return has been approved.

Approved refunds will be issued to the original payment method. Please allow 3–5 business days for us to process the refund after the return has been approved. Your bank or credit card provider may require additional time to post the refund to your account.

Exchanges

If an eligible item needs to be exchanged, please contact us before returning the item. Exchanges are subject to product availability.

If the requested replacement is unavailable, we may issue a refund instead.

Returns That Do Not Meet Requirements

Items returned outside the applicable return period, used or damaged by the customer, missing components, or otherwise not meeting the return requirements may be denied a refund or may be subject to a partial refund.

Refused or Undeliverable Orders

Orders refused by the customer or returned to us because of an incorrect or incomplete shipping address may be subject to return shipping costs and other applicable charges. Any eligible refund will be processed after the merchandise is received and inspected.

Final Sale Items

Products designated as Final Sale are not eligible for return or exchange unless the item arrives defective, damaged, or incorrect.

Policy Changes

We reserve the right to update this Returns & Refunds Policy at any time. The policy in effect at the time of purchase will generally apply to that order.

Questions

If you have questions about a return, refund, or exchange, please contact our customer service team through the contact information provided on our website.